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FAQ

Find quick answers to common questions below and enjoy your experience with us!

Is Mentafy GDPR compliant?

Yes! We are fully GDPR (General Data Protection Regulation) compliant and ensure that all user data remains private and secure. Our data processing policies are designed to meet academic and institutional privacy standards.

What are Mentafy’s data protection measures?

Mentafy the writing mentor is browser-based and no installation is necessary, working on all major browsers (Chrome, Edge, Safari, Firefox) and operating systems (Windows, macOS, Android, iOS/iPadOS).

Can I edit my account information?

No, you cannot directly edit your account information. In order to make edits on your account information, you have to login to Microsoft to make corresponding changes.

Can I delete my data later?

As of now, direct deletion of your data on your end is not a feature available. If you wish to have your data deleted, kindly reach out to our dedicated customer support team. They will guide you through the necessary steps and ensure that your request is handled promptly and in accordance with privacy and data protection regulations. At Mentafy, we prioritize user control and take your privacy seriously, and our support team is here to assist with any requests or concerns you may have.

Does Mentafy store my full document content?

No! Mentafy only processes metadata (timestamps, changes, and document history), not full document text. Your writing stays private.

Can my institution see my drafts and edits?

Institutions will not be able to see the actual content of your drafts. You have full control over your document text.

Instead, they only see general trends and insights about your writing process, such as:

  • When you worked on the document (timestamps).

  • How many times you made edits.

  • How long you spent writing in total.

Could students with disabilities be unfairly flagged?

Mentafy is committed to fairness and inclusivity. The system is designed to account for variations in writing patterns caused by disabilities, such as dyslexia or motor impairments, ensuring students are not unfairly flagged. This is achieved through:

  • Individualized analysis that considers a wide range of behavioral indicators.

  • Adaptive learning models that continuously refine the detection of AI versus human writing.

Mentafy integrates feedback from educators and students to ensure that its system is inclusive, ensuring no disadvantage for students with disabilities while maintaining academic integrity.

How does Mentafy handle multilingual students using translation tools?

Mentafy promotes transparency, not punishment. It distinguishes between legitimate language assistance, like translation tools, and AI misuse, providing educators with insights into the student's actual contribution. This approach allows multilingual students to:

  • Demonstrate their learning process and how they’ve used translation tools.

  • Receive fair evaluations, where the extent of their personal input is visible.

  • Gain more tailored feedback that enhances both language proficiency and academic writing.

Mentafy encourages growth and fair assessment, ensuring that multilingual students are not unfairly penalized for using tools to support their learning.

Can creative writing assignments be fairly assessed?

Creative writing, even if freeform, is not an issue for Mentafy. Our system focuses on the writing process, not just the final product. Whether structured or creative, human writing follows identifiable cognitive patterns:

  • Drafting, revising, and refining processes that evolve over time.

  • Spontaneous shifts in ideas and the natural flow of thoughts as the text develops.

Mentafy’s transparent analysis allows creative writing to be fairly assessed by looking at the evolution of the work rather than its final style.

Where is my data stored?

Mentafy processes data in secure, encrypted servers. We do not store deleted content or personal document text.

Is Mentafy invasive in tracking metadata?

Mentafy prioritizes transparency and privacy. Our system avoids invasive tracking methods:

  • No keylogging or monitoring of live keystrokes.

  • No full version history access, only snapshot-based analysis of saved versions.

This approach ensures a balance between academic integrity and student privacy, providing a fair and privacy-conscious evaluation.

Will students see Mentafy as intrusive?

Mentafy is designed to respect privacy while ensuring fair assessment. Unlike proctoring tools, we do not record screens, monitor keystrokes, or track students in any intrusive way. Instead:

  • We analyze only saved versions of documents, not live activity.

  • Metadata insights are presented to educators, ensuring that only relevant information is shared.

  • Students are empowered to demonstrate their own work and receive feedback to improve their academic writing.

By focusing on transparency and supporting students' growth, Mentafy is a tool that fosters academic integrity without infringing on privacy.

What is Mentafy’s Version History Scan?

It’s a tool that analyzes the entire revision history of documents created in cloud-based tools like Google Docs. This generates an Authorship Report to help you verify the authenticity of student submissions, without intrusive monitoring.

 
I can often spot AI-generated text in student assignments - why should I use Mentafy?

While your intuition is valuable, Mentafy provides concrete evidence to support and validate your observations. Instead of relying on stylistic clues alone, Mentafy analyzes the entire writing process, showing exactly how a text evolved over time.

  • Differentiate AI assistance from full AI authorship – Some students may use AI for minor refinements (e.g., improving phrasing as non-native speakers), while others rely entirely on AI-generated text. Mentafy makes this distinction clear.

  • Outsmart "smart" AI users – Advanced AI tools can mimic human writing styles, making detection by style alone unreliable. Mentafy tracks the writing process, not just the output, making AI misuse much harder to conceal.

  • Back up your instincts with data – With Mentafy, you don’t just suspect AI involvement—you have the evidence to prove it, ensuring fair and transparent academic evaluations.

Can’t I just review a document’s version history to understand a student’s writing process?

While reviewing version history manually is an option, it is both time-consuming and intrusive:

  • Tedious to analyze – Understanding how a final paragraph was compiled requires sifting through countless revisions, which can be overwhelming and inefficient.

  • Excessive disclosure – Traditional version histories expose every edit, including minor mistakes and abandoned ideas, going beyond what’s necessary to verify authenticity.

  • Concise & data-driven insights – Mentafy streamlines this process, providing a clear, structured summary of document evolution without excessive or irrelevant details.

With Mentafy, you get the key insights at a glance, allowing for a more efficient, fair, and privacy-conscious review process.

How do I incorporate Version History Scan into my class assignments?

Simply create an assignment and share a unique submission link with your students. They can submit their work directly from MS OneDrive or Google Docs, or share the final document with you so you can upload multiple assignments for a complete overview.

What if a student submits only the final version?

The scan requires the full revision history to accurately reconstruct the writing process. Encourage students to write in a tool with auto save enabled and ensure that the entire version history is maintained.

How does the Authorship Report help detect academic misconduct?

The Authorship Report provides a full overview of a student's writing journey, analyzing revision history, inserted text, and writing speed. It flags unusual writing behaviors, such as large text pastes or sudden style changes, to help educators assess potential misconduct.

Can integrate this tool with the writing platforms I already use?

Yes. Mentafy offers Add‑ins for MS Word, enabling seamless use. You want to integrate Mentafy with your LMS? Contact us for more detailed Information.

How long does it take to generate an Authorship Report?

Reports are typically available within minutes after submission. However, for large documents with extensive revision histories, processing may take slightly longer.

Why do I need to share my document’s version history?

Sharing your full version history helps prove that your work evolved through a genuine writing process, supporting fairness and integrity in academic evaluations.

How does Mentafy simplify assignment management?

Mentafy allows teachers to create assignments, track student progress in real time, and generate instant Final Reports. Whether students submit from Google Docs, MS OneDrive, or write directly in Mentafy, all activity is monitored in one central dashboard.

Can students write directly in Mentafy?

Yes! You can choose whether students start their assignments directly in Mentafy or submit work from an external tool like Google Docs. Writing within Mentafy ensures full transparency by tracking all revisions automatically.

How does Mentafy verify student authorship?

The Authorship Report captures the entire writing process by analyzing version history and writing patterns. The Advanced Authorship Report provides a deeper breakdown of flagged sections, helping detect potential plagiarism or AI-generated content.

Can I track student progress before submission?

Yes! The real-time dashboard shows which students have started, who has submitted, and their flagged text percentages, helping you intervene early if needed.

Can I integrate Mentafy with my LMS?

Yes! Mentafy supports LMS integrations for a seamless workflow. Contact us to learn more about connecting it with your existing system.

Is student data secure with Mentafy?

Absolutely. Mentafy follows strict privacy standards and does not store personal data beyond what is necessary for generating reports.

Can students see their reports before submitting?

Currently, students cannot access Final Reports, but they can generate Status Reports during writing to check citations and writing integrity before submission

What prerequisites do I need for submission?

Your document must be written in a cloud-based tool with autosave enabled (e.g., Google Docs or MS Word with OneDrive). Version history should be intact to ensure a complete analysis.

How do I submit my assignment via my teacher’s link?

Simply write your assignment in a supported cloud-based tool, ensure the version history is enabled, and submit your final document through the unique link provided by your teacher.

How do I get a scan if I didn’t use my teacher’s link?

If you didn’t receive a submission link but want to analyze your work, register with Mentafy and upload your document directly. The Version History Scan will review your revision history and generate a report.

Is my privacy protected during this process?

Yes. Mentafy only analyzes relevant metadata from your document’s revision history - deleted content is not visible, and no keylogging occurs. Your data is used strictly for verification purposes, ensuring a secure and transparent review.

Is Mentafy Free?

Yes. Mentafy is free to use till 31.07.2025, if you register by 31.12.2024.

After that, we have an offer for schools and universities starting at $599,- per year.

For individuals, i.e. single teachers or students, our offering will start at $7,99 per month.

Does Mentafy offer a trial period?

Yes, Mentafy offers a 30-day free trial period.
Register today to start your free trial!

Do I need an MS license? And which one is it?

Ideally, registration with Mentafy involves linking your organization’s Microsoft account. However, in the absence of a corresponding license, you always have the option to create a free Microsoft account and proceed with registration using those credentials.

In terms of the Word document version usable with Mentafy, it does not matter whether you have the free Word version without license, one-time license or any Office 365 subscription. All versions are compatible with Mentafy.

We also offer other login options, such as logging in via Google or email

What kind of support does Mentafy offer?

We provide 24/7 support via email and chat.

What is Mentafy and how does it help writers?


Mentafy is a writing integrity tool that helps writers, researchers, and institutions verify originality, track writing progress, and ensure academic integrity. It offers different access options, including cloud-based integration, plugin-based assessment, and version history analysis.

Is Mentafy Keylogger?

Mentafy is very much NOT a keylogger. Yes, we track how the document is being created. But as data, we don't take single key strokes, but rather generate metadata from different saving points. Further, we do not store or communicate all the details of this data, but only the  aggrevated data that's relevant for the authorship report.

Is Mentafy Free?

Yes. Mentafy is free to use till 31.07.2025, if you register by 31.12.2024.

After that, we have an offer for schools and universities starting at $599,- per year.

For individuals, i.e. single teachers or students, our offering will start at $7,99 per month.

What are the system requirements for Mentafy?

As software-as-a-service (SaaS), you do not need a modern computer, but basically any device, that can go online is enough to work with Mentafy.

What you do need is a cloud space, where you store your documents for Mentafy to be able to document our work. E.g. at Microsoft you can register for a free account, that is totally sufficient to work with Mentafy.

How can Mentafy help prove your authenticity?

By documenting student's work process, what they research as well as the writing, our analysis can show, how diligently the student worked and what part is a personal contribution versus copied text. This is reviewable in a concise report, that includes:

  • Writing Journal
  • Writing Pattern Analysis
  • General Writing Statistics

If Mentafy wasn't on board from the start of the writing process, there is a second best way to prove authenticity. From the detailed version history alone that comes along with a file, that was written in a cloud space like GoogleDrive or OneDrive, we can also applyy our writing pattern analysis and check for cheating. It is not as detailed and powerful as the full Mentafy experience to e.g. clearly detect AI misuse, but it does provide decisive insights in particular cases.

How to find a good topic for my paper?

There a couple of good tips on how to find the right topic for your paper. This is important, because students will obviously perform a far better, if they write about something they are interested in and motivated by.

We have a little helper, Mentafy's Topic Finder, for you, that asks the right questions and provides you with inspirations, regarding your perfect topic.

Is Mentafy an AI/ChatGPT detector?

No, it is not! Mentafy is designed to support authors in thoroughly documenting their writing process, empowering them to note the incorporation of tools like ChatGPT while adhering to applicable guidelines. This comprehensive approach assists in clarifying the evolution of texts and delineating specific contributions made during the writing journey. In doing so, Mentafy serves as a valuable ally, not only aiding in the creation of content but also acting as a defender and protector of the student by ensuring transparency and accountability in the writing process.

Is Mentafy a plagiarism checker?

Certainly not! At Mentafy, our fundamental belief is in providing support to students throughout the thesis writing process. We firmly believe that, under these circumstances, resorting to cheating is not only unnecessary but contrary to the principles we uphold. While we acknowledge the importance of using plagiarism detection solutions on the final written piece for assurance, the unique documentation generated through Mentafy serves as a robust defense mechanism. This documentation acts as a clear record of the writing journey, offering a transparent account of the author’s contributions and, in turn, providing a powerful means to clarify any accusations. In essence, Mentafy stands as a steadfast defender and protector of students, ensuring the integrity of the academic writing process.

How do you use AI? What is AI used for in the application?

Mentafy leverages AI technologies to analyze user input within the Ideation Form. This enables us to provide personalized topic suggestions, optimizing your experience based on your interests.

What is a session and why is it required?

A session constitutes a dedicated timeframe wherein you engage in tasks associated with your writing project. Upon starting a session, our system meticulously records every modification made to your document, serving as a tangible record of your genuine efforts. This tracking not only captures the evolution of your work but also provides an authentic chronicle of the creative process, fostering transparency and accountability in your project endeavors. Outside of an active session, the system refrains from monitoring alterations made to your document.

Can Mentafy start sessions automatically?

You can set up sessions to start automatically as soon as you start writing in the document or make other file changes to the corresponding OneDrive project folder. This works through a push notification mechanism where Microsoft tells us that a change has occurred. Sessions always end, i.e. close automatically, after one hour of inactivity (inactivity = no new notes, photos, etc., file uploads, text changes.

Does my instructor see all of my changes through Mentafy?

Not at all. At Mentafy, we prioritize user privacy and confidentiality. Statistical information is provided to instructors to offer an overview of the student’s progress, ensuring a holistic understanding of their engagement. Importantly, the details of changes and all other text content remain confidential and are never shared with the instructor unless explicitly initiated by the author. This commitment underscores our dedication to maintaining a secure and respectful environment, where the user has control over the information shared during the writing process.

Is there an app to use Mentafy on my smartphone / mobile device?

Yes, we have apps for Android and iOS/macOS, check the Google play store https://play.google.com/store/apps/details?id=com.mentafy.android or Apple app store https://apps.apple.com/de/app/mentafy/id6535681258.

Can I use Mentafy to record sources I found and might want to reference later directly in my browser?

Yes, you can. We have a plugin (or add-on) that extends the browser with a function to directly add a web document to your reading list. It can also take a snapshot of the dynamic state of the page, so for example it will include the whole chat conversation in case you want to archive that. For Chrome go to the Chrome webstore  and for Edge to Microsoft's add-on directory.

Which writing software does the Mentafy Add-In support?

Mentafy’s Add-In is compatible with Microsoft Word,  We are continuously working on expanding compatibility. Contact us for more.

Can I use Mentafy offline?

Yes! The Add-In version allows you to write offline, then syncs data once you're connected to the internet. The cloud and version history features require internet access.

Who is the Full Experience best suited for?

The Full Experience is ideal for students, researchers, and institutions that use cloud storage platforms like Google Drive or OneDrive. It’s designed for users who want a fully automated, seamless system for writing and research analysis without manual uploads.

What are the technical and privacy requirements of Full Experience?
  • Supports Google Drive, OneDrive, and custom cloud systems (by request)

  • No installation is needed—everything runs online

  • User authorization required for data access

  • Privacy-compliant: Only metadata is analyzed; your content stays untouched and secure, complying with GDPR and academic policies.